Shipping & Returns

Shipping & Returns

What shipping methods do you offer?

SSCX partners with major international shipping companies like DHL, UPS, FedEx, and EMS to offer three shipping methods:

  • Expedited Shipping: 3-5 business days
  • Standard Shipping: 6-8 business days*
  • Super Saver Shipping: 10-20 business days**

You can choose your preferred shipping method on the Order Information page during the checkout process.

*Note: Due to longer customs clearance times, Standard Shipping times have been extended to 15-30 days for Brazil and 10-15 days for all other destinations in Latin America.

**Note: Regularly, the shipping method is using for the shipping free item. and the package will be shipped by Singapore Post Int'l Register Airmail.

 

Do you ship to PO Boxes or APO/FPO military addresses?

Sorry, at this time our shipping partners are unable to ship to PO Boxes or APO/FPO military addresses addresses so you will need to provide a street address. If you provide a PO Box or APO/FPO military address, it will delay shipment of your items.
 

An item was lost or damaged during shipping

If your item was damaged during shipping, you are eligible for a full refund. When requesting your refund, please be ready to provide Customer Service photographs clearly showing the problem with the item and its courier number as soon as possible. Please also provide "Proof of Damage" documentation from your courier. Alternatively, you can open the item in front of the delivery person and if you find that it was damaged during shipping, you can reject it, contact us saying you rejected the package (see above), and iSSCXwill then ship you a new item immediately.

 

How do I return an item?

iSSCXhopes you will be satisfied with every purchase you make, but in some cases a customer may want to return an item. You can view the steps in our return process in the chart below:

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What countries or regions do you ship to?

LightInTheBox.com ships worldwide to nearly every country across the globe, covering North and South America, Europe, Asia, Africa, Oceania, and more. We employ the services of major, trusted international carriers to ensure your package arrives to your destination safely and securely. Please refer to the chart below to check if we ship to your country.

Europe

  • Albania
  • Andorra
  • Austria
  • Belarus
  • Belgium
  • Bosnia
  • Bulgaria
  • Croatia
  • Czech Republic
  • Denmark
  • Estonia
  • Faeroe Islands
  • Finland
  • France
  • Germany
  • Gibraltar
  • Greece
  • Guernsey
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Jersey
  • Latvia
  • Liechtenstein
  • Lithuania
  • Luxembourg
  • Macedonia
  • Malta
  • Moldova
  • Monaco
  • Montenegro
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Russia
  • San Marino
  • Serbia
  • Slovakia
  • Slovenia
  • Spain 
  • SJM
  • Sweden
  • Switzerland
  • Turkey
  • Ukraine
  • United Kingdom
  • Vatican City State

Americas

  • Anguilla
  • Antigua & Barbuda
  • Argentina
  • Aruba
  • Bahamas
  • Barbados
  • Belize
  • Bermuda
  • Bolivia
  • Brazil
  • Canada
  • Cayman Islands
  • Chile
  • Colombia
  • Costa Rica
  • Cuba
  • Dominica
  • Dominican, Rep of
  • Ecuador
  • El Salvador
  • French Guiana
  • Guyana
  • Greenland
  • Grenada
  • Guadeloupe
  • St. Pierre & Miquelon
  • Guatemala
  • Haiti
  • Honduras
  • Jamaica
  • Martinique
  • Mexico
  • Montserrat
  • NL Antilles
  • Nicaragua
  • Panama
  • Paraguay
  • Peru
  • Puerto Rico
  • St. Barthelemy
  • St. Kitts & Nevis
  • St. Lucia
  • St. Martin
  • Suriname
  • Trinidad & Tobago
  • TCI
  • United States
  • Uruguay
  • Venezuela
  • BVI
  • USVI
  • St. Vincent & the Grenadines

 

Africa

  • Algeria
  • Angola
  • Benin
  • Botswana
  • Burkina Faso
  • Burundi
  • Cameroon
  • Canary Islands
  • Cape Verde
  • Central African
  • Chad
  • Comoros
  • Congo
  • DR Congo
  • Cote D'Ivoire
  • Djibouti
  • Egypt
  • Eritrea
  • Ethiopia
  • Gabon
  • Gambia
  • Ghana 
  • Guinea
  • Guinea Eqt.
  • Guinea-Bissau
  • Kenya 
  • Lesotho
  • Liberia
  • Libya
  •  
  • Madagascar
  • Malawi
  • Mali
  • Mauritania
  • Mauritius
  • Mayotte
  • Morocco
  • Mozambique
  • Namibia
  • Niger
  • Nigeria
  • Reunion
  • Rwanda
  • Senegal
  • Seychelles
  • Sierra Leone
  • Somalia
  • Somaliland
  • South Africa
  • Sudan
  • Swaziland
  • Tanzania
  • Togo
  • Tunisia
  • Uganda
  • Western Sahara
  • Zambia
  • Zimbabwe
  • Sao Tome & Principe

Asia

  • Afghanistan
  • Armenia
  • Azerbaijan
  • Bahrain
  • Bangladesh
  • Bhutan
  • BIOT
  • Brunei
  • Cambodia
  • China
  • Cocos Islands
  • Cyprus
  • East Timor
  • Georgia
  • Hong Kong
  • India
  • Indonesia
  • Iran
  • Iraq
  • Israel
  • Japan
  • Jordan
  • Kazakhstan
  • North Korea
  • South Korea
  • Kuwait
  • Kyrgyzstan
  • Laos
  • Lebanon
  • Macau
  • Malaysia
  • Maldives
  • Mongolia
  • Myanmar
  • Nepal
  • Oman
  • Pakistan
  • Philippines
  • Qatar
  • Saudi Arabia
  • Singapore
  • Sri Lanka
  • Syria
  • Taiwan
  • Tajikistan
  • Thailand
  • Turkmenistan
  • UAE
  • Uzbekistan
  • Vietnam
  • Yemen

Oceania

  • American Samoa
  • Australia
  • Christmas Island
  • Cook Islands
  • Falkland Islands
  • Fiji
  • French Polynesia
  • Guam
  • Kiribati
  • Marshall Islands
  • Micronesia
  • Nauru
  • New Caledonia
  • New Zealand
  • Niue
  • Norfolk Island
  • Northern Mariana
  • Palau
  • PNG
  • Pitcairn
  • Samoa
  • Solomon Islands
  • St. Helena
  • Tokelau
  • Tonga
  • Tuvalu
  • Vanuatu
  • Wallis and Futuna
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